Terms of service
Terms of Service
Last updated: September 2026
Welcome to SOLAMIRAE. These Terms of Service (“Terms”) govern your access to and use of solamirae.com and your purchase of products from our store.
By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Online Store Terms
You may use this website only for lawful purposes. You must not use our website, products, or services for any illegal, fraudulent, harmful, or unauthorized purpose.
You must not attempt to interfere with the operation or security of the website, transmit malicious code, or reproduce or commercially exploit any part of the website without permission.
2. Products and Product Information
We make reasonable efforts to display product descriptions, colors, materials, sizes, photographs, and other information as accurately as possible.
However, colors may appear slightly different depending on your screen or device.
Some SOLAMIRAE products may include natural or semi-natural stones or materials. Natural variations in color, texture, pattern, shape, and size may occur and are not considered defects.
Product availability may change without notice.
3. Prices
Product prices are displayed in U.S. dollars (USD) unless otherwise stated.
Prices may change at any time without prior notice. Changes will not affect orders that have already been accepted.
Shipping charges, taxes, or other applicable charges, if any, will be displayed or communicated where applicable.
4. Orders
Placing an order does not necessarily mean that the order has been accepted.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of:
- Product availability issues
- Incorrect pricing or product information
- Payment authorization problems
- Suspected fraud or unauthorized transactions
- Incorrect or incomplete shipping information
If we cancel an order after payment has been received, an appropriate refund will be issued to the original payment method.
5. Payment
Payment must be completed using the payment methods available at checkout.
You agree to provide accurate and complete billing, payment, and contact information when placing an order.
Payment processing may be provided by third-party payment providers such as PayPal or other payment partners. Their own terms and privacy policies may also apply.
6. Shipping and Delivery
Orders are shipped according to our Shipping Policy.
Processing and delivery times are estimates and may occasionally be affected by carrier delays, customs procedures, weather, holidays, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Please review our Shipping Policy for current shipping information.
7. Returns and Refunds
Returns, refunds, damaged items, defective items, and incorrect orders are handled according to our Return & Refund Policy.
Please review that policy before placing an order.
8. Personalized and Made-to-Order Products
Certain personalized, customized, or made-to-order products may not be eligible for return or cancellation once production has begun.
Customers are responsible for checking any names, text, sizes, colors, images, or other customization details before submitting an order.
This section will apply only where personalized or customized products are offered.
9. Intellectual Property
Unless otherwise stated, the content on this website, including branding, graphics, photographs, product descriptions, text, layouts, and original designs, is owned by or licensed to SOLAMIRAE.
You may not copy, reproduce, distribute, modify, sell, or commercially use our content without prior permission.
10. Third-Party Services and Links
Our website may use or link to third-party services, including Shopify, payment providers, shipping providers, social media platforms, or other external websites.
We are not responsible for the content, availability, or practices of third-party websites or services. Your use of those services may also be subject to their own terms and policies.
11. Website Availability
We may update, modify, suspend, or discontinue parts of the website or our services when reasonably necessary.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
12. Limitation of Liability
To the maximum extent permitted by applicable law, SOLAMIRAE will not be liable for indirect, incidental, or consequential losses arising from the use of this website or our products.
Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
13. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that information necessary to process orders may be shared with service providers such as Shopify, payment processors, and shipping providers.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our products, services, business operations, or legal requirements.
The latest version will always be published on this page with the updated date.
15. Applicable Law
These Terms and transactions made through our website are subject to applicable laws and regulations. Nothing in these Terms limits any mandatory consumer rights available under applicable law.
16. Contact
If you have questions about these Terms, an order, or our services, please contact us through our Contact Us page.